International Sample Policy

1. Scope

This Policy applies to samples requested by international B2B buyers for wholesale, bulk, private-label, custom manufacturing and related commercial purposes.

2. Purpose of Samples

Samples may be used to evaluate factors such as fabric, construction, stitching, embroidery, printing, fit, finishing, colour, packaging or other agreed product characteristics before bulk production.

3. Sample Request

A Buyer may request samples through Auvoria's international export channels. The request should provide sufficient information to identify the product, quantity and any customization required.

For custom or private-label samples, the Buyer may also need to provide artwork, logo files, measurements, colour references, labels, packaging specifications or other project information.

4. Sample Availability

Samples may be subject to product availability, material availability, production capacity and customization requirements.

Auvoria may offer an existing product sample, a newly developed sample or another commercially suitable sampling option depending on the project.

5. Sample Pricing

Sample pricing is transaction-specific. The applicable sample price, customization charges and other costs will be communicated before the Buyer confirms the sample order.

Custom samples may cost more than standard samples because of development, materials, embroidery, printing, labels, packaging or other project-specific requirements.

6. Sample Shipping

International sample shipping charges may apply separately from the sample product price.

Unless expressly agreed otherwise, the Buyer is responsible for applicable sample freight, courier, logistics and destination-side charges.

7. Customs & Import Charges

Samples sent internationally may be subject to customs duties, import taxes, brokerage fees, clearance charges or other destination-country requirements.

Unless expressly agreed otherwise, such destination-side charges are the Buyer's responsibility.

8. Sample Payment

International sample orders are prepaid unless a different written arrangement is expressly agreed.

COD is not available.

Sample payment instructions will be provided through the applicable quotation, Proforma Invoice or official Auvoria communication.

9. Sample Processing

Sample processing generally begins after the applicable payment is received and verified and the required product or customization information has been finalized.

For custom samples, production may also require artwork or specification approval before development begins.

10. Sample Timeline

Sample timelines vary depending on product complexity, availability, customization, materials, artwork, embroidery, printing and shipping arrangements.

Any timeline provided by Auvoria should be treated as an estimate unless a specific written commitment is agreed.

11. Custom & Private-Label Samples

Custom samples may include customized labels, branding, packaging, embroidery, printing, colours, fabrics, measurements or other specifications.

The scope and cost of custom sampling should be confirmed before work begins.

12. Sample Approval

Where a sample is provided for approval, the Buyer should review it carefully and communicate approval or requested changes in writing.

Approval may cover product design, construction, branding, artwork, colours, measurements, packaging and other agreed specifications.

13. Sample Modifications

Where a Buyer requests modifications after reviewing a sample, additional sampling or development charges may apply.

Each revision may also affect the production timeline and final bulk pricing.

For custom projects, bulk production should generally proceed only after the required sample or specification approval has been completed, unless the parties expressly agree otherwise.

14. Sample-to-Bulk Orders

A sample approval does not automatically create a bulk purchase order. A separate quotation, Proforma Invoice, Purchase Order or written order confirmation may be required for the bulk order.

Where a Buyer proceeds to bulk production, the approved sample and written specifications may become the relevant production reference.

15. Bulk Availability

Approval of a sample does not guarantee that every material, colour or component will remain available indefinitely.

If a material becomes unavailable or materially changes before bulk production, Auvoria may propose an alternative subject to Buyer approval where appropriate.

16. Sample Refund or Bulk-Order Credit

Sample charges are not automatically refundable.

If Auvoria offers a sample-cost credit against a subsequent bulk order, the applicable credit amount, qualifying order value, validity period and conditions will be stated in writing.

No sample credit should be assumed unless expressly confirmed by Auvoria.

17. Sample Returns

Samples are generally supplied for evaluation and are not subject to an automatic return right.

Any approved sample return will require prior written instructions and may be subject to shipping, customs and handling requirements.

18. Brand Assets & Intellectual Property

For private-label samples, Buyer-provided logos, artwork, labels and other brand assets remain the Buyer's responsibility and are used for the agreed project.

The Buyer represents that it has the necessary rights to provide such materials for sampling and manufacturing.

19. Sample Variations

Reasonable variations may occur due to fabric batches, artisanal processes, dyeing, embroidery, printing, lighting, screen display and manufacturing methods.

A sample should be evaluated against the agreed specifications and intended production requirements. Minor variations that do not materially affect the agreed requirements do not automatically constitute a defect.

20. Cancellation

Sample cancellation requests should be submitted as early as possible.

Once materials have been procured, customization or development work has started, or the sample has entered production, cancellation may be restricted and any refund may be subject to the applicable transaction terms.

21. Buyer Responsibilities

The Buyer is responsible for:

• Providing accurate product and customization requirements
• Providing usable artwork and brand assets where required
• Reviewing sample details carefully
• Providing approvals or change requests promptly
• Paying applicable sample, freight and destination charges
• Confirming destination-country import requirements

22. Sample Claims

If a sample arrives damaged, materially differs from the confirmed sample order or has another material issue attributable to Auvoria, the Buyer should notify Auvoria promptly with photographs and relevant order details.

Claims will be assessed under the applicable transaction terms and the International Returns, Claims & Refund Policy where relevant.

23. Parallel Business Entities

Auvoria Exports operates through two parallel business entities:

Neither entity is represented as the parent, subsidiary, branch or legal representative of the other. Depending on the transaction, either entity may participate in sourcing, supply, contracting, invoicing or export-related activities.

The applicable entity will be clearly identified in the relevant quotation, Proforma Invoice, Commercial Invoice and other transaction documents.

24. Contact