International Privacy Policy

1. Scope

This Policy applies to information collected through www.auvoriaexports.com, international buyer enquiry forms, email communications, WhatsApp communications, quotations, orders, shipping coordination and related business interactions.

2. Responsible Entity

Because Auvoria Exports operates through two parallel business entities, the entity responsible for a particular transaction or communication may depend on the applicable quotation, Proforma Invoice, Commercial Invoice or other transaction document.

The applicable entity will be identified where relevant in the commercial documentation.

3. Information We May Collect

Depending on the interaction, information may include:

• Name and job title
• Business name and business type
• Business email address
• Telephone or WhatsApp number
• Country, city and business address
• Product interests and sourcing requirements
• Quantity and customization requirements
• Private-label or branding information
• Quotation, order and payment-related information
• Shipping, consignee and customs information
• Information provided in communications or uploaded through an enquiry process
• Technical information associated with website use, where collected

4. Buyer Enquiry Data

When a prospective buyer submits an enquiry, Auvoria may use the submitted information to understand the sourcing requirement, prepare quotations, provide catalogues, discuss samples, communicate pricing and assess the commercial opportunity.

Providing certain information may be necessary to respond meaningfully to an enquiry.

5. Email & WhatsApp Communications

International buyer communications may take place through email, WhatsApp or other agreed business channels.

Communication records may be retained for enquiry management, quotation history, order administration, customer support, security, dispute handling and legal or accounting purposes.

Third-party communication platforms may process information according to their own privacy policies and terms.

6. Transaction & Commercial Data

For confirmed transactions, information may include quotations, Proforma Invoices, Purchase Orders, Commercial Invoices, payment confirmations, product specifications, private-label requirements, shipping information, customs information and related correspondence.

This information may be retained to administer the transaction and meet applicable business, accounting, tax, customs or legal requirements.

7. Technical Information

Depending on the website configuration and services in use, technical information may include IP address, browser type, device information, pages visited, referring source, approximate location derived from technical data and other website usage information.

The exact information collected depends on the tools and services active on the website at the relevant time.

8. Cookies & Analytics

The website may use cookies or similar technologies for essential functionality, preferences, security, performance, analytics or other website purposes.

Third-party analytics or website services may place their own cookies or similar identifiers where enabled.

Cookie availability and control options may vary by browser, device, region and website configuration.

9. How We Use Information

Information may be used to:

• Respond to international buyer enquiries
• Prepare quotations and commercial proposals
• Provide catalogues, product information and samples
• Process and administer orders
• Coordinate production, private-label requirements and shipping
• Process or verify payments
• Coordinate customs and export documentation
• Provide customer and commercial support
• Maintain business records
• Prevent fraud, misuse and unauthorized activity
• Improve website and enquiry processes
• Meet legal, regulatory, accounting, tax or compliance obligations

10. Legal & Business Purposes

Depending on the jurisdiction and circumstances, processing may be based on consent, steps taken at the request of the individual or business before entering a transaction, performance of a contract, legitimate business interests, legal obligations or another lawful basis available under applicable law.

The appropriate legal basis may differ depending on the information, jurisdiction and relationship.

11. Data Sharing

Information may be shared where reasonably necessary with parties involved in the relevant business activity, such as logistics providers, freight forwarders, customs brokers, payment providers, technology providers, professional advisers, service providers or authorities where legally required.

Auvoria does not treat buyer contact information as a general public directory.

12. Service Providers

Third-party providers may process information on behalf of Auvoria for functions such as website hosting, form handling, email, messaging, analytics, payment processing, logistics, document management, security or business administration.

Such providers may process information according to their own contractual, technical and legal requirements.

13. International Transfers

Because Auvoria Exports operates in international markets and may use global technology, logistics, payment or communication providers, information may be processed or transferred across countries.

Where applicable, such processing will be subject to relevant contractual, technical or legal safeguards required by applicable law.

14. Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, including enquiry management, commercial relationships, accounting, tax, customs, dispute resolution, fraud prevention and legal or regulatory obligations.

Retention periods may differ according to the type of information and applicable legal requirements.

15. Security

Auvoria may use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration or disclosure.

No internet transmission, email, messaging platform or electronic storage system can be guaranteed to be completely secure.

16. Buyer Responsibilities

Buyers should avoid sending unnecessary sensitive personal or financial information through ordinary email or messaging channels.

Where a Buyer provides personal information relating to employees, representatives, customers or other individuals, the Buyer should have an appropriate basis or authorization to provide that information where required by applicable law.

17. Marketing Communications

Auvoria may communicate with business contacts about products, catalogues, sourcing opportunities or export services where permitted by applicable law.

Where a marketing communication requires consent or an opt-out mechanism under applicable law, the relevant requirements will be followed.

A recipient may request that non-essential marketing communications stop.

18. Privacy Requests

Depending on applicable law and the Buyer's jurisdiction, an individual may have rights relating to access, correction, deletion, restriction, objection, portability, withdrawal of consent or other privacy rights.

Requests should be sent to exports@theauvoria.com with sufficient information to identify the relevant relationship or request.

Auvoria may need to verify identity or authority before responding to a privacy request.

19. Cookie Controls

Users can generally manage cookies through their browser or device settings. Disabling certain cookies may affect website functionality.

Where the website provides a dedicated cookie-consent or preference mechanism, available controls may be used according to the options presented.

20. Children

Auvoria Exports is an international B2B platform intended for business buyers and commercial users. The service is not directed toward children.

Auvoria does not knowingly seek personal information from children for commercial B2B purposes.

21. Third-Party Websites

The website may contain links or integrations to third-party websites or services, including communication, payment, logistics or social platforms.

Auvoria is not responsible for the privacy practices of independent third parties. Users should review the privacy policies of those services before providing information.

22. Policy Changes

This Policy may be updated when the website, business processes, service providers, legal requirements or privacy practices change.

The latest version will be identified by its effective or last-updated date.

23. Parallel Business Entities

Auvoria Exports operates through two parallel business entities:

Neither entity is represented as the parent, subsidiary, branch or legal representative of the other. Depending on the transaction, either entity may participate in sourcing, supply, contracting, invoicing or export-related activities.

The applicable entity will be identified in the relevant quotation, Proforma Invoice, Commercial Invoice and other transaction documents.

24. Contact