Private Label & Custom Manufacturing Terms

1. Scope

These Terms apply to custom products, private-label manufacturing, custom branding, branded packaging, customized embroidery or printing, product development and other made-to-order services agreed between Auvoria and an international B2B Buyer.

2. Private Label & Custom Services

Depending on the project, services may include:

• Custom neck labels and brand labels
• Custom hang tags
• Branded packaging
• Custom embroidery
• Custom printing
• Custom colours, fabrics or product specifications
• Product development and modification
• Sampling and pre-production approval
• Brand-ready bulk manufacturing

The exact services included in an order will be identified in the applicable quotation, Proforma Invoice or written project confirmation.

3. Buyer Requirements

The Buyer must provide accurate and sufficiently detailed requirements for the custom project, including where applicable product references, measurements, artwork, colours, branding, labels, packaging specifications, quantities and other technical information.

Where requirements are unclear or incomplete, Auvoria may request clarification before proceeding.

4. Brand Assets

The Buyer is responsible for providing brand names, logos, artwork, labels, packaging designs and other brand materials in usable formats and with sufficient quality for production.

The Buyer represents that it has the necessary rights and authority to provide those materials for the agreed manufacturing and export purpose.

5. Intellectual Property

Each party retains ownership of its pre-existing intellectual property unless otherwise agreed in writing.

Buyer-provided trademarks, logos, brand names, artwork and other proprietary materials remain the Buyer's responsibility and are used by Auvoria only for the agreed commercial purpose.

Auvoria's pre-existing designs, manufacturing methods, templates, know-how, processes and other proprietary materials remain the property of the applicable rights holder unless a separate written transfer or licence is agreed.

6. Artwork & Design Approval

Before production, the Buyer may be required to approve artwork, logo placement, label design, embroidery files, print files, packaging artwork or other production references.

The Buyer is responsible for checking spelling, trademarks, measurements, colours, placement, regulatory information and other details before approval.

7. Sampling

A sample may be developed where required by the project and subject to applicable sampling charges, material availability and production requirements.

Sample lead times may vary according to product complexity and customization.

8. Sample Approval

Where a sample is supplied for approval, bulk production may begin only after the Buyer provides the required approval or the parties otherwise agree in writing to proceed.

An approved sample becomes an important reference for bulk production, subject to reasonable manufacturing tolerances and the final written specifications.

9. Specifications

The applicable quotation, specification sheet, approved sample, artwork and written project confirmation may collectively define the agreed product requirements.

If documents conflict, the parties should resolve the conflict in writing before production. Auvoria should not be expected to infer an unstated customization requirement.

10. MOQ

The general Auvoria Exports positioning provides for MOQ starting from 50 pieces per design. The actual MOQ for a particular private-label or custom project may be higher depending on product, fabric, customization, labels, packaging, production method and other requirements.

The applicable MOQ will be stated in the quotation or Proforma Invoice.

11. Pricing & Customization Costs

Custom development may involve costs in addition to the base product price, including sampling, special fabrics, embroidery, printing, labels, packaging, artwork preparation, tooling or other project-specific requirements.

The applicable pricing and additional charges should be confirmed before the Buyer commits to bulk production.

12. Payment

International B2B orders are prepaid unless a different written arrangement is expressly agreed.

COD is not available.

For custom or private-label orders, advance payment may be required before sourcing, procurement, sampling, customization or production begins, as specified in the applicable Proforma Invoice or commercial terms.

13. Production

Production begins after the required approvals, materials, artwork and payment conditions have been completed.

Production timelines depend on product complexity, order quantity, customization, material availability and other project-specific factors.

14. Changes After Approval

Requests to change an approved design, material, colour, label, packaging, quantity or other specification after production has started may result in additional costs, revised timelines or inability to implement the requested change.

Auvoria will communicate commercially material changes where reasonably practicable before implementing them.

15. Production Tolerances

Reasonable variations may occur in textile, printing, embroidery, colour, measurements and handmade or artisanal finishing processes.

Unless a stricter written tolerance is expressly agreed, minor variations that do not materially affect the agreed specifications will not automatically constitute a manufacturing defect.

16. Quality Control

Auvoria may conduct internal quality checks before packing or dispatch. Where the Buyer requires a specific inspection procedure, third-party inspection or acceptance standard, that requirement should be agreed in writing before production.

17. Branded Packaging

Where branded packaging is ordered, the Buyer must approve the relevant artwork and specifications before production.

Packaging requirements may affect MOQ, cost, production timeline and shipping volume.

18. Labels & Compliance

The Buyer is responsible for ensuring that Buyer-provided labels, brand information and destination-specific product information meet the requirements applicable to the intended market, unless a different written responsibility is expressly agreed.

Auvoria may require the Buyer to confirm or approve label content before production.

19. Exclusivity

Private-label production does not automatically create exclusivity over a design, fabric, product category, manufacturing method or geographic market.

Any exclusivity arrangement must be expressly agreed in writing, including its scope, territory, duration, products and commercial conditions.

20. Confidentiality

Commercially confidential information exchanged for a custom project should be handled in accordance with the applicable confidentiality terms or written agreement between the parties.

Where a separate NDA is required, it should be executed before sensitive proprietary information is exchanged or used.

21. Cancellation

Cancellation requests must be submitted in writing as soon as possible.

Once custom sourcing, material procurement, artwork preparation, sampling, customization, production or branded packaging work has commenced, cancellation may be restricted.

Any refund or financial adjustment will be determined according to the applicable transaction terms and work already committed or completed.

22. Returns & Claims

Custom and private-label goods are not subject to an automatic change-of-mind return right under these commercial terms.

Claims relating to material defects, wrong products, material shortages or material non-conformity will be handled under the applicable International Returns, Claims & Refund Policy and transaction-specific terms.

23. Delivery

Custom manufacturing orders are shipped according to the applicable international shipping and delivery terms.

Delivery estimates may be affected by production, customization, quality checks, documentation, carrier operations and customs clearance.

24. Documents

The applicable project may be documented through a quotation, Proforma Invoice, Purchase Order, specification sheet, artwork approval, sample approval, Commercial Invoice or other written confirmation.

The applicable transaction documents should be retained by both parties for reference.

25. Buyer Responsibilities

The Buyer is responsible for:

• Providing accurate specifications and branding information
• Having rights to use supplied trademarks, logos and artwork
• Reviewing and approving samples and artwork
• Meeting applicable payment deadlines
• Providing timely clarifications and approvals
• Confirming destination-country import and labeling requirements
• Checking final commercial documents for material errors before use

26. Suspension / Termination

Auvoria may suspend or decline a custom project where required information, payment, approvals or compliance documentation is not provided, or where the project creates legal, regulatory, payment or operational concerns.

Any financial consequences will be handled according to the applicable transaction documents and work already performed.

27. Parallel Business Entities

Auvoria Exports operates through two parallel business entities:

Neither entity is represented as the parent, subsidiary, branch or legal representative of the other. Depending on the transaction, either entity may participate in sourcing, supply, contracting, invoicing or export-related activities.

The applicable entity will be clearly identified in the relevant quotation, Proforma Invoice, Commercial Invoice and other transaction documents.

28. Contact