International Terms & Conditions

1. Scope & Applicability

These Terms apply to international business-to-business enquiries and transactions involving Auvoria Exports, including wholesale purchases, bulk orders, private-label projects, customized products, samples and related export services or coordination.

They are not intended to govern consumer purchases made through Auvoria's B2C retail channel.

2. Auvoria Exports

Auvoria Exports is the international business and export division of the Auvoria ecosystem. It serves international retailers, boutiques, wholesalers and fashion brands seeking Indian fashion products, wholesale sourcing and private-label opportunities.

The current website promotes Indian ethnic wear, wholesale sourcing, private-label/custom branding and international buyer support. Product categories shown on the website include co-ord sets, suit sets, Anarkali and ethnic gowns and custom/private-label options. Availability is subject to the applicable product and commercial terms.

3. Parallel Business Entities

Auvoria Exports operates through two parallel business entities:

Neither entity is represented under these Terms as the parent, subsidiary, branch or legal representative of the other. Depending on the nature of the product, order, destination and applicable commercial documentation, either entity may participate in sourcing, supply, contracting, invoicing or export-related activities.

The entity applicable to a particular transaction will be clearly identified in the relevant quotation, Proforma Invoice, Commercial Invoice and other applicable commercial or export documentation.

4. Buyer Eligibility

International B2B purchases are intended for businesses and other commercial buyers. The person placing an order represents that they are authorized to act for the buyer where such authorization is required.

Auvoria may request business, identity, tax, registration, destination or other information reasonably required for order processing, payment verification, export documentation, compliance or risk management.

5. Products & Information

Product descriptions, photographs, colours, dimensions, fabric details, finishes and other specifications are provided for commercial reference. Natural, textile, dyeing, embroidery and production variations may occur between samples and production batches where such variation is reasonable and consistent with the agreed specifications.

Buyers should rely on the specifications expressly agreed in the applicable quotation, sample approval, purchase order or other transaction document.

6. Catalogue & Availability

Catalogues and website content are subject to change. Product availability, pricing and production capacity may vary by time, quantity, design, destination and customization requirements.

A catalogue listing or website display does not by itself constitute a binding offer to sell a particular quantity.

7. Minimum Order Quantity (MOQ)

The Auvoria Exports website currently communicates an MOQ starting from 50 pieces per design. Actual MOQ may vary by product, design, colour, customization, private-label requirement, production method or commercial arrangement.

The applicable MOQ for a transaction will be confirmed in the relevant quotation or other commercial document.

8. Quotations

Quotations may specify products, quantities, unit prices, MOQ, sample charges, packaging, shipping or freight, taxes or other applicable charges, payment requirements, validity period and other commercial conditions.

Unless expressly stated otherwise, a quotation is subject to availability and is not binding after its stated validity period.

9. Order Confirmation

An order becomes commercially confirmed when Auvoria or the applicable contracting entity accepts the order and the required payment, buyer information and transaction conditions have been received and verified, subject to the applicable documents.

Silence, catalogue access or an enquiry does not constitute order acceptance.

10. Proforma Invoice

For applicable international orders, a Proforma Invoice or equivalent commercial document may be issued. It may identify the applicable contracting entity, buyer, products, quantities, prices, currency, payment requirements, shipping terms and other transaction details.

The Buyer should review the Proforma Invoice carefully before making payment and promptly report any discrepancy.

11. Payment Terms

International B2B orders are handled on a prepaid basis unless a different written payment arrangement is expressly agreed.

COD is not available for Auvoria Exports international B2B orders.

Production or dispatch may begin only after the required payment has been received and verified, unless the applicable written transaction terms provide otherwise.

12. Currency & Charges

Prices may be quoted in INR, USD or another agreed currency depending on the transaction. The applicable quotation or Proforma Invoice will identify the transaction currency.

Bank charges, intermediary-bank charges, payment-provider fees, currency-conversion charges or similar transaction costs may be borne by the Buyer where applicable.

13. Production & Lead Times

Production timelines depend on product availability, order quantity, sampling, customization, material availability, production requirements, quality checks, packaging and other operational factors.

Any communicated production or delivery period is an estimate unless a specific written commitment has been expressly agreed. Delays outside reasonable control may affect estimated timelines.

14. Samples

Samples may be available for selected products or projects. Sample price, shipping, customization, timeline and other charges may vary.

Where a sample is approved for bulk production, the applicable approved specifications should be recorded in the transaction documents. Reasonable production variations may still occur due to materials and manufacturing processes.

15. Private Label & Custom Orders

Private-label and custom branding services may include, where available and agreed, custom neck labels, hang tags, branded packaging, embroidery, printing, product development or related requirements. The website currently presents these as available private-label capabilities.

Custom or private-label orders may require specific MOQ, sampling, artwork approval, advance payment and production conditions. Customized products may be subject to stricter cancellation and return conditions.

The Buyer is responsible for ensuring that buyer-supplied artwork, logos, names, designs and other materials may lawfully be used for the requested purpose.

16. Quality & Buyer Inspection

Auvoria may conduct applicable quality checks before packing and dispatch. Buyers should inspect shipments promptly after receipt.

Quality claims should identify the order, affected quantity, product/variant, nature of the issue and supporting evidence. Auvoria may request photographs, videos, packaging evidence, inspection information or return of samples/products where reasonably necessary.

17. Packaging

Packaging will follow the applicable order or quotation. Standard or customized packaging may be available depending on the product and project.

Special packaging, branding or labeling requirements should be agreed before production begins.

18. Export Documentation

Export and shipping documentation will be coordinated according to the applicable transaction, destination, carrier, shipping arrangement and legal requirements.

Documents may include commercial or shipping documents appropriate to the transaction. The exact document set depends on the shipment and agreed responsibilities.

Buyers are responsible for promptly providing accurate consignee, importer, tax, customs and other information required for the transaction.

19. Shipping & Delivery

International shipments may be arranged through an agreed logistics method such as courier, air freight, sea freight or another available method, depending on the order and destination.

Shipping charges and responsibility for freight will be stated in the applicable quotation or agreed transaction terms. Unless expressly agreed otherwise, international shipping, destination-side charges and buyer-side import obligations are not included merely because a product price has been quoted.

20. Agreed Shipping Terms

Where Incoterms or another recognized delivery term is used, the specific term and version should be stated in the quotation, Proforma Invoice or other transaction document.

No particular Incoterm should be assumed from a website description alone. The agreed transaction document governs the allocation of shipping, risk, cost and delivery responsibilities.

21. Customs, Duties & Import Responsibilities

The Buyer is responsible for applicable destination-country import requirements, permits, registrations, customs clearance, import duties, import taxes, brokerage or clearance charges and other destination-side government or logistics charges unless expressly agreed otherwise.

The Buyer should independently verify whether the products can legally be imported into the destination market and whether any labeling, textile, product, safety or other local requirements apply.

22. Risk & Title

Risk and title transfer will be determined by the applicable written transaction terms and, where used, the agreed Incoterm. If the transaction documents do not expressly address a matter, applicable law and the agreed delivery structure will govern.

The Buyer should ensure that its nominated importer, consignee and logistics information is accurate.

23. Damage, Wrong & Short Shipments

For damaged, wrong, missing or short shipments, the Buyer should notify Auvoria promptly after receipt and provide supporting evidence.

Evidence may include photographs of the outer packaging, shipping label, packing condition, received quantity, product condition and other material evidence reasonably requested.

Eligible claims may be resolved through replacement, credit adjustment, refund or another commercially appropriate resolution after verification.

24. International Returns & Refunds

International B2B orders do not carry an automatic consumer-style return right. Returns are considered only where permitted by the applicable B2B transaction terms and after prior written approval.

Change of mind, unsold inventory, excess stock, market demand or inability to resell products does not automatically create a return or refund right.

International returns must not be shipped without written instructions because customs declarations, duties and clearance requirements may apply.

25. Cancellation

Cancellation requests should be made in writing as early as possible. Cancellation may be restricted after production, customization, procurement, packing or dispatch has begun.

Customized and private-label orders may be non-cancellable once specified production activities have commenced, subject to the applicable transaction terms and law.

26. Force Majeure

Auvoria and/or the applicable contracting entity will not be responsible for delay or failure caused by events beyond reasonable control, including natural disasters, war, civil disturbance, government restrictions, epidemics, strikes, transport disruption, port disruption, customs events, major supply disruption, utility failure or similar circumstances.

Where such an event occurs, the affected party may take reasonable steps to mitigate its impact and communicate material delays.

27. Intellectual Property

Auvoria trademarks, logos, photographs, catalogue content, designs, text and other intellectual property remain protected and may not be copied, modified, registered or commercially used without appropriate authorization.

Purchasing Auvoria products does not automatically grant the Buyer ownership of Auvoria intellectual property.

Buyer-supplied branding and materials remain the Buyer's responsibility, including responsibility for obtaining the necessary rights and permissions.

28. Confidentiality

Commercial information exchanged during quotations, private-label projects, product development and negotiations may be treated as confidential where its nature or the parties' written arrangement indicates confidentiality.

Neither party should disclose confidential commercial information except where required for performance, professional advice, legal compliance or another permitted purpose.

29. Limitation of Liability

To the extent permitted by applicable law, liability arising from a transaction will be limited to the nature and amount of the affected transaction and the direct loss established in accordance with applicable law, subject to the specific terms of the transaction.

Auvoria does not warrant that a buyer's resale, market demand, profitability or business outcome will be achieved.

Nothing in these Terms is intended to exclude or restrict liability that cannot lawfully be excluded or restricted.

30. Buyer Indemnification

To the extent permitted by law, the Buyer may be responsible for losses, claims, costs or liabilities arising from the Buyer's unlawful use of products, unauthorized use of intellectual property, inaccurate information, improper importation, breach of applicable law or breach of these Terms.

31. Suspension / Refusal of Orders

Auvoria or the applicable entity may delay, suspend or decline an enquiry or order where there are reasonable concerns relating to payment verification, fraud, sanctions or restricted trade, incomplete buyer information, product availability, export/import restrictions, compliance requirements or other legitimate commercial reasons.

32. Privacy & Data

Personal and business information collected through enquiries, orders, forms, communications and transactions will be handled in accordance with the applicable Auvoria Exports Privacy Policy and applicable data-protection requirements.

Information may be used for enquiries, quotations, order processing, payment verification, shipping, documentation, claims, security, compliance and business administration.

33. Governing Law

Subject to mandatory applicable law, these Terms and transactions governed by them are intended to be interpreted under the laws applicable in India, with the agreed jurisdiction being Sultanpur, Uttar Pradesh, India, unless the applicable written transaction document expressly provides otherwise or mandatory law requires a different forum.

34. Dispute Resolution

The parties should first attempt to resolve commercial disputes through good-faith written communication and business-level discussions.

Where a dispute cannot be resolved informally, the applicable dispute-resolution mechanism stated in the transaction documents will apply. If no separate mechanism is stated, the parties may pursue remedies available under applicable law in the competent forum.

35. Amendments

Auvoria may update these general Terms from time to time. The version applicable to a transaction will depend on the terms communicated or incorporated at the time of the relevant order, subject to applicable law.

36. Severability

If any provision of these Terms is held invalid, unlawful or unenforceable, the remaining provisions will continue to the extent permitted by law, and the affected provision will be interpreted or modified only to the extent necessary to make it enforceable where legally possible.

37. Entire Agreement

These Terms, together with the applicable quotation, Proforma Invoice, Purchase Order, Commercial Invoice and other expressly incorporated written transaction terms, form the commercial framework for the relevant transaction.

Specific written transaction terms may supplement or vary these general Terms for the particular order.

38. Contact